Welcome to Glaveko. We are committed to revolutionizing the healthcare landscape through the secure digitalization of patient medical files. By facilitating seamless data sharing between contracted medical institutions, we ensure continuity of care and professional transparency.
This Privacy Policy outlines how we protect your professional identity and maintain the highest standards of security for sensitive medical information.
1. Identity of the Controller
Glaveko ("we," "us," or "our") is the data controller responsible for the processing of personal and medical data through the Glaveko web application.
2. Information We Collect
We collect information necessary to digitize medical files and manage professional accounts:
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User-Provided Data:
Full name, email address, contact information, professional career details, and personal image.
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Technical Log Data:
IP address and device type. We collect this specifically for security auditing to track who accessed sensitive patient records and from which device.
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No Tracking:
We do not collect browsing history or use tracking cookies for marketing purposes.
3. Purpose of Processing
Your data is processed for the following reasons:
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Account Management:
To create and maintain your professional profile.
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Professional Connectivity:
Your profile information is visible to other authorized users and medical institutions that may employ you.
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Medical File Digitalization:
To facilitate the secure sharing of patient medical records between contracted medical institutions.
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Security & Auditing:
To protect sensitive patient data by maintaining a rigorous access log (IP and device tracking).
4. Data Sharing and Recipients
Glaveko acts as a secure bridge for medical information. Data is shared with:
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Contracted Medical Institutions:
Only institutions with a formal agreement with Glaveko can access shared medical files.
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Authorized Users:
Professional profile data (name, image, career info) is visible to other users within the network for professional coordination.
5. Data Retention and Deletion
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Permanent Retention:
Due to the critical nature of medical record continuity and legal accountability, data collected by Glaveko is retained indefinitely.
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Account Deletion:
Users are currently unable to delete their accounts or the data associated with them to ensure the integrity of the medical history shared across the network.
6. Security Measures
We implement high-level technical and organizational measures to safeguard sensitive medical data, including:
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Access Logging:
Monitoring all entry points via IP and device verification.
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Encryption:
Protecting data during transit and at rest.
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Contractual Safeguards:
Ensuring all participating institutions adhere to strict confidentiality standards.
7. User Rights
Depending on your local jurisdiction (such as Egypt, Algeria, or Morocco), you may have the following rights:
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Right of Access:
To obtain a copy of your personal data.
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Right to Rectification:
To correct inaccurate or incomplete information.
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Right to Object:
To object to certain types of processing for legitimate reasons.
Note: Your right to erasure may be limited by the medical necessity and contractual obligations of the Glaveko platform.